Winner's Guide

Winning with No.1 Lotto Limited is an exciting milestone, and we're here to help you navigate the next steps. This guide provides essential information on how to claim your prize and manage your winnings responsibly.

How to Claim Your Prize

Prizes Up to K500

Where to Claim: Any authorized No.1 Lotto Limited retailer in Papua New Guinea.

How to Claim: Present your winning scratchcard to the retailer for validation and immediate payout.

Prizes Over K500

Where to Claim: Directly at No.1 Lotto Limited offices or designated claim centers.

How to Claim: Contact our customer service team to schedule an appointment and receive detailed instructions.

Protecting Your Ticket

Sign Your Ticket Immediately: This ensures that only you can claim the prize associated with your ticket.

Keep It Secure: Store your ticket in a safe place to prevent loss or damage.

Avoid Damage: Do not alter or deface your ticket, as this may render it invalid.

Required Documentation

To claim your prize, please provide:

Original Winning Ticket: The physical scratchcard you purchased.
Valid Identification:
- Government-issued ID (e.g., passport, driver's license, national ID card).
Completed Claim Form:
- Available at No.1 Lotto Limited offices or downloadable from our website.
Proof of Purchase (if requested):
- Receipt from the retailer where you bought the ticket.

Tax Information

Understand Your Obligations: Lottery winnings may be subject to taxes under Papua New Guinea law.

Consult Professionals: We advise seeking guidance from a tax professional to understand any tax liabilities.

Protecting Your Winnings

Stay Vigilant

Beware of Scams: No.1 Lotto Limited will never ask for money to process your winnings.
Keep Information Private: Limit who you tell about your win to protect your privacy.
Secure Your Finances: Set up secure bank accounts and monitor your financial statements.

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