Effective Date: 20/11/2024

1. Information Collection

Personal Information

We may collect the following personal information when you purchase tickets or claim prizes:

• Name
• Contact Details: Address, telephone number, and email address
• Identification Numbers: Government-issued IDs for verification
• Purchase and Claim Details: Transaction history and prize amounts

Method of Collection

• Directly from You: When you purchase a ticket, claim a prize, or contact us
• Authorized Agents: Information provided through our retailers and agents

2. Use of Information

Your personal information may be used for the following purposes:

• Transaction Processing: To facilitate ticket sales and prize claims
• Verification: To verify your identity and eligibility for prize claims
• Legal Compliance: To comply with obligations under the Gaming Act 2007 and other applicable laws
• Communication: To inform you of winnings, updates, and changes to our services

3. Disclosure of Information

Third Parties

We may disclose your personal information to:

• Authorized Agents: For the purpose of processing prize claims
• Regulatory Bodies: To comply with legal and regulatory requirements
• Law Enforcement: When required by law or to protect our rights

No Unauthorized Sharing

• We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

Protection Measures

• Security Protocols: We implement reasonable security measures, including encryption and secure storage, to protect your personal information.
• Access Control: Access to your personal data is restricted to authorized personnel only.

Limitations

• No Absolute Security: While we strive to protect your information, we cannot guarantee absolute security against breaches.

5. Player Rights

Access and Correction

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correct: You may request corrections to any inaccurate or incomplete information.

Opt-Out Options

• Marketing Communications: You can opt-out of receiving promotional messages by contacting us.

6. Changes to the Policy

Notification of Changes

• Policy Updates: We may update this Privacy Policy periodically.
• Communication: Changes will be posted on our official website and effective upon posting.

7. Contact Information

For inquiries or concerns regarding your personal information, please contact:

• Email: help@no1lottolimited.com
• Address: